William Bezanson's Blog – July 2012 Archive (1)

Want Better Users?

We all want better users of our products, services, documents, instructions, advice, coaching, criticisms, and the many other values that we add to other peoples' lives.

I use that expression "Want Better Users?" as a branding phrase for my website and a series of books that I am writing.  The phrase first occurred to me years ago when I was working in a telecommunications company.  A common expression there was along the lines of "Those stupid users!  If only they were better, they…

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Added by William Bezanson on July 16, 2012 at 1:08pm — No Comments

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